Layton ServiceDesk - Settings - Global List View - End User Request
From Layton Support
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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | ||
| − | ==Removing | + | ==Removing the Change Request Status Button== |
The End User Request form has four buttons by default: | The End User Request form has four buttons by default: | ||
| Line 7: | Line 7: | ||
[[File:Button comments 16.png]] Comments<br /> | [[File:Button comments 16.png]] Comments<br /> | ||
[[File:Button attachment 16.png]] Attachments<br /> | [[File:Button attachment 16.png]] Attachments<br /> | ||
| − | [[File:Button change status 16.png]] Change Status | + | [[File:Button change status 16.png]] Change Request Status |
To remove a button: | To remove a button: | ||
#Go to Administration > Global List Views > End User Request. | #Go to Administration > Global List Views > End User Request. | ||
| − | #Click any button | + | #Click any Change Request Status button. A settings page will open. |
#In the settings, change the Column Width to 0 Pixels. Click Save. | #In the settings, change the Column Width to 0 Pixels. Click Save. | ||
The column will disappear from the request list view. | The column will disappear from the request list view. | ||
Revision as of 06:13, 26 August 2013
Removing the Change Request Status Button
The End User Request form has four buttons by default:
Tasks
Comments
File:Button attachment 16.png Attachments
Change Request Status
To remove a button:
- Go to Administration > Global List Views > End User Request.
- Click any Change Request Status button. A settings page will open.
- In the settings, change the Column Width to 0 Pixels. Click Save.
The column will disappear from the request list view.
