Layton ServiceDesk™ - General Troubleshooting - Can't Launch the Application

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IIS Settings

Application Pool Settings

Load User Profile

This procedure resolves the following error:

   Description: The application attempted to perform an operation not allowed by the security policy.
   To grant this application the required permission please contact your system administrator or change
   the application's trust level in the configuration file.
   
   Exception Details: System.Security.SecurityException: Request for the permission of type
   'System.Web.AspNetHostingPermission, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.

1. Open IIS Manager.
2. Expand the server in the Connections pane.
3. In the Application Pools pane, click LaytonServiceDeskAppPool.
4. In the Actions pane on the right, click Advanced Settings....
5. Under Process Model, ensure that Load User Profile is set to True.

.NET Framework Version

1. Open IIS Manager.
2. Expand the server in the Connections pane.
3. In the Application Pools pane, click LaytonServiceDeskAppPool.
4. In the Actions pane on the right, click Basic Settings....
5. Ensure that .NET Framework version is set to .NET Framework v2.0.50727.
6. Ensure that Managed pipeline mode is set to Classic.

Settings Dialog

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