Layton ServiceDesk™ - General Troubleshooting - Can't Launch the Application
From Layton Support
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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> |
Revision as of 01:30, 23 June 2014
Contents |
IIS Settings
Application Pool Settings
Load User Profile
This procedure resolves the following error:
Description: The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission please contact your system administrator or change the application's trust level in the configuration file. Exception Details: System.Security.SecurityException: Request for the permission of type 'System.Web.AspNetHostingPermission, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.
- Open IIS Manager.
- Expand the server in the Connections pane.
- In the Application Pools pane, click LaytonServiceDeskAppPool.
- In the Actions pane on the right, click Advanced Settings....
- Under Process Model, ensure that Load User Profile is set to True.
.NET Framework Version
- Open IIS Manager.
- Expand the server in the Connections pane.
- In the Application Pools pane, click LaytonServiceDeskAppPool.
- In the Actions pane on the right, click Basic Settings....
- Ensure that .NET Framework version is set to .NET Framework v2.0.50727.
- Ensure that Managed pipeline mode is set to Classic.