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− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>
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− | __FORCETOC__
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− | =IIS Settings=
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− | ==.NET Framework Version 2.0==
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− | On Windows Server 2012, the default version for framework is ''4.0'' while Layton ServiceDesk can only run under ''2.0''.
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− | ===HTTP Error 500.19===
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− | This configuration resolves the following error:
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− | HTTP Error 500.19 - Internal Server Error
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− | The requested page cannot be accessed because the related configuration data for the page is invalid.
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− | Detailed Error Information:
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− | Module: IIS Web Core
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− | Notification: BeginRequest
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− | Handler: Not yet determined
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− | Error Code: 0x80070021
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− | Config Error: This configuration section cannot be used at this path. This happens when the section is locked at a parent level.
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− | Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny"
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− | or the legacy allowOverride="false".
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− | Config File: \\\\?\\C:\\Program Files (x86)\\Layton Technology\\Layton ServiceDesk\\web.config
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− | ===Configuration===
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− | #Open IIS Manager.
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− | #Expand the server in the Connections pane.
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− | #In the Application Pools pane, click ''LaytonServiceDeskAppPool''.
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− | #In the Actions pane on the right, click ''Basic Settings...''.
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− | #Ensure that ''.NET Framework version'' is set to ''.NET Framework v2.0.50727''.
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− | #Ensure that ''Managed pipeline mode'' is set to ''Classic''.<br /><p>[[File:Lsd iis app pool basic stgs.png|link=]]</p>
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− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>
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− |
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− | ==Application Pool Settings==
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− | ===Load User Profile===
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− | This procedure resolves the following error:
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− | Description: The application attempted to perform an operation not allowed by the security policy.
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− | To grant this application the required permission please contact your system administrator or change
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− | the application's trust level in the configuration file.
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− | Exception Details: System.Security.SecurityException: Request for the permission of type
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− | 'System.Web.AspNetHostingPermission, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.
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− | #Open IIS Manager.
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− | #Expand the server in the Connections pane.
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− | #In the Application Pools pane, click ''LaytonServiceDeskAppPool''.
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− | #In the Actions pane on the right, click ''Advanced Settings...''.
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− | #Under ''Process Model'', ensure that ''Load User Profile'' is set to ''True''.<br /><p>[[File:Lsd iis app pool adv stgs load user profile.png|link=]]</p>
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| <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> |