Layton ServiceDesk™ - General Troubleshooting - Can't Launch the Application

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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>
 
__FORCETOC__
 
=IIS Settings=
 
==Application Pool Settings==
 
===Load User Profile===
 
 
This procedure resolves the following error:
 
 
    Description: The application attempted to perform an operation not allowed by the security policy.
 
    To grant this application the required permission please contact your system administrator or change
 
    the application's trust level in the configuration file.
 
   
 
    Exception Details: System.Security.SecurityException: Request for the permission of type
 
    'System.Web.AspNetHostingPermission, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.
 
 
#Open IIS Manager.
 
#Expand the server in the Connections pane.
 
#In the Application Pools pane, click ''LaytonServiceDeskAppPool''.
 
#In the Actions pane on the right, click ''Advanced Settings...''.
 
#Under ''Process Model'', ensure that ''Load User Profile'' is set to ''True''.
 
 
 
[[File:Lsd iis app pool adv stgs load user profile.png|center|link=]]
 
 
===.NET Framework Version===
 
#Open IIS Manager.
 
#Expand the server in the Connections pane.
 
#In the Application Pools pane, click ''LaytonServiceDeskAppPool''.
 
#In the Actions pane on the right, click ''Basic Settings...''.
 
#Ensure that ''.NET Framework version'' is set to ''.NET Framework v2.0.50727''.
 
#Ensure that ''Managed pipeline mode'' is set to ''Classic''.
 
 
 
[[File:Lsd iis app pool basic stgs.png|center|frame|Settings Dialog|link=]]
 
 
<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>
 
<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>

Latest revision as of 04:39, 5 May 2015

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