AuditWizard - Troubleshooting - Manual Agent Service Removal
From Layton Support
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<li>Launch AuditWizard.</li> <li>In Network View, find the target computer to remove the Agent service from.</li> <li>Right-click the computer in the left-hand pane and select AuditWizard Agent > Remove. If the Operations Log does not confirm that it is removed, then proceed.</li> <li>On the target computer, log in as an admin.</li> <li>Open a command prompt and enter the following command:</li>
<blockquote><code>sc query "AuditWizard Agent"</code></blockquote>
<li>If you get any response, it means the agent service is installed. In this case, enter the following command:</li>
<blockquote><code>sc delete "AuditWizard Agent"</code></blockquote>
<li>Restart the computer.</li> <li>Navigate to C:\WINDOWS\System32\.</li> <li>If any of the following files are present, delete them:</li> <ol> <li>AuditAgent.exe</li> <li>AuditAgent.xml</li> <li>AuditAgent.log</li> </ol>
</ol> You can then check the status of the computer in the AuditWizard interface and it should be Not Installed.