Revision as of 08:49, 12 September 2018

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Overview

The most common reason for doing a Clean Reinstallation is to migrate the application to another server. This procedure can also be used to eliminate the currently installed application and install a new, fresh copy in its place. A modified procedure is used in the creation of a Test Installation.

Procedure

Preparation

1. It is recommended that you update to the latest version prior to reinstallation. If you have a faulty installation that you are going to be replacing, the update can be done later.
2. Back up your SQL database.

Application Removal

1. Open the Programs and Features Windows control panel.
2. You may have an entry for both AuditWizard and an AuditWizard update. Uninstall any update first, then AuditWizard.
3. Navigate to C:\Program Files\. If it exists, delete the AuditWizard v8 folder.
4. Navigate to C:\Documents and Settings\All Users\
5. Delete any shortcut to AuditWizard and enclosing folder.

Reinstallation

1. Download the full installer. This is a trial that can be registered. Note that it may not be the latest version. Please confirm with Support.
2. Install per the steps in Installation.
3. If it is not the latest version, log into the Customer Portal, download the latest version and install it.

Configuration

1. Launch. Register on launch. Cancel the Setup Wizard.
2. Go to Administration > General > Database Maintenance. Run the Change Database Wizard to reconnect to your SQL database.
3. Restart the application.
4. When AuditWizard has restarted, cancel the Setup Wizard.

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