AuditWizard - Analysis Tools - Run a Trace

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<p align="right">[[File:btn_back_up.png|link=User Guide for AuditWizard]] [[User Guide for AuditWizard|<u>Back to Contents</u>]]</p>
 
<p align="right">[[File:btn_back_up.png|link=User Guide for AuditWizard]] [[User Guide for AuditWizard|<u>Back to Contents</u>]]</p>
 
This procedure will run the Scanner in logging mode, producing a log file useful for debugging why individual computers do not produce a usable .ADF audit file. It might also be used to test a specific Scanner version.
 
This procedure will run the Scanner in logging mode, producing a log file useful for debugging why individual computers do not produce a usable .ADF audit file. It might also be used to test a specific Scanner version.
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Note that sometimes, with a beta version, AuditScanner.exe will not exit. A log will be produced, whether or not this occurs.
  
 
#In '''[[AuditWizard - Using AuditWizard - Administration - Auditing - Upload Options#Auto-Upload|Administration > Auditing > Upload Options]]''', check ''Globally turn off auto-upload''.
 
#In '''[[AuditWizard - Using AuditWizard - Administration - Auditing - Upload Options#Auto-Upload|Administration > Auditing > Upload Options]]''', check ''Globally turn off auto-upload''.

Revision as of 04:13, 20 May 2020

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This procedure will run the Scanner in logging mode, producing a log file useful for debugging why individual computers do not produce a usable .ADF audit file. It might also be used to test a specific Scanner version.

Note that sometimes, with a beta version, AuditScanner.exe will not exit. A log will be produced, whether or not this occurs.

  1. In Administration > Auditing > Upload Options, check Globally turn off auto-upload.
  2. In Administration > Auditing > Scanner Configuration, change Re-audit Interval to 0 days.
  3. Check that all the desired Audited Items options are enabled.
  4. Click the Save Configuration button and the Deploy to Network button.
  5. Conditional: If testing a different version of the Scanner than is currently in use:
    1. Go to \\SERVERNAME\SHARE\scanner\.
    2. Create a new folder called Current.
    3. Move the existing AuditScanner.exe file into \\SERVERNAME\SHARE\scanner\Current\.
    4. Copy the testing AuditScanner.exe version into \\SERVERNAME\SHARE\scanner\.
  6. Log into the test computer as a domain admin.
  7. Go to Start > Control Panel > Folder Options. Click the View tab. Change the following settings:
    1. Files and Folders > Hidden files and folders: Show hidden files and folders
    2. Files and Folders > Hide extensions for known file types: uncheck
    3. Click the OK button.
    Aw trace01.png
  8. Open Task Manager so that you can monitor when the Scanner stops running.
  9. Go to Start > Run. Enter
    \\SERVERNAME\AUDITWIZARDNETSHARE\scanner\AuditScanner.exe T
    and press the Enter key.
  10. A dialog will appear:
    Aw trace02.png
    Click OK to start.
  11. When AuditScanner.exe disappears from Task Manager, it has completed and quit.
  12. Navigate to C:\Users\YOURUSERNAME\AppData\Local\Temp\. Move AuditScanner.LOG to \\SERVERNAME\AUDITWIZARDNETSHARE\data\ for easy collection.
  13. Navigate to \\SERVERNAME\AUDITWIZARDNETSHARE\data\.
  14. Collect the following set of files:
    1. ASSETNAME.adf (if created)
    2. Log from step 10.
  15. In Administration > Auditing > Upload Options, uncheck Globally turn off auto-upload.
  16. Conditional: If testing a different version of the Scanner than is currently in use:
    1. Go to \\SERVERNAME\SHARE\scanner\.
    2. Create a new folder called Testing.
    3. Move the existing AuditScanner.exe file into \\SERVERNAME\SHARE\scanner\Testing\.
    4. Move the AuditScanner.exe file from \\SERVERNAME\SHARE\scanner\Current\ into \\SERVERNAME\SHARE\scanner\.

Zip the files and send to Support for analysis.

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