Revision as of 05:31, 25 May 2020

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This procedure will test a version of the Agent, e.g., a beta version.

Procedure

Server Preparation

1. In Administration > Auditing > Upload Options, check Globally turn off auto-upload.
2. In Administration > Auditing > AuditAgent Configuration, change Re-audit Interval to 0 days.
3. Check that all the desired Audited Items options are enabled.
4. Click the Save Configuration button.
5. Conditional: If testing a different version of the Scanner than is currently in use:
   1. On the AuditWizard server, go to C:\Program Files (x86)\AuditWizard v8\AuditAgent\.
   2. Create a new folder called Current.
   3. Move the existing AuditAgent.exe file into C:\Program Files (x86)\AuditWizard v8\AuditAgent\Current\.
   4. Copy the testing AuditAgent.exe version into C:\Program Files (x86)\AuditWizard v8\AuditAgent\.

Client Preparation

1. Go to Network View.
2. Right-click a target computer in the left-hand pane and select AuditWizard Agent > Remove.
3. Conditional, when testing: To verify that the Agent has been removed, right-click the target computer and select AuditWizard Agent > Check Status. If it has been successfully removed, the log will report Success, AgentStatus is Not Deployed.
4. Right-click the computer in the left-hand pane and select AuditWizard Agent > Deploy > CONFIGURATION, where CONFIGURATION is the name of a configuration. You may have created more than one. If not, there will be a single default option. Select this.
5. Conditional, when testing: To verify that the Agent has been deployed, right-click the target computer and select AuditWizard Agent > Check Status. If it has been successfully deployed, the log will report Success, AgentStatus is Deployed. The computer icon in the left-hand pane will acquire a green badge to indicate that the Agent is deployed and running.

The option Update Configuration is used to update the settings if these have been changed, not to redeploy a new version of the Audit Agent.

File Collation

1. On the client computer, navigate to the applicable location:

   32-bit systems:

   C:\Windows\System32\

   64-bit systems:

   C:\Windows\SYSWOW64\

2. Copy AuditAgent.LOG to \\SERVERNAME\AUDITWIZARDNETSHARE\data\ for easy collection.
3. Navigate to \\SERVERNAME\AUDITWIZARDNETSHARE\data\.
4. Collect the following set of files:
   1. ASSETNAME.adf (if created)
   2. Log from step 2.

Reset Server Configuration

1. In Administration > Auditing > Upload Options, uncheck Globally turn off auto-upload.
2. Conditional: If testing a different version of the Scanner than is currently in use:
   1. Go to \\SERVERNAME\SHARE\scanner\.
   2. Create a new folder called Testing.
   3. Move the existing AuditScanner.exe file into \\SERVERNAME\SHARE\scanner\Testing\.
   4. Move the AuditScanner.exe file from \\SERVERNAME\SHARE\scanner\Current\ into \\SERVERNAME\SHARE\scanner\.

Sending Files to Support

Zip the files and send to Support for analysis. In rare instances where the log files are over 2Mb once zipped, please send the .zip file to Support via our upload service.

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