AuditWizard - Administration - General - Sending Log Files to Support
From Layton Support
Occasionally Layton Technology Support may request your log files in order to investigate a reported problem. We will need the log files that are relevant to the time at which the problem occurred.
These log files are located in:
C:\Program Files\AuditWizard v8\AuditWizard_logfile.log
C:\Program Files\AuditWizard v8\logs\aw_svc.log
- If possible, generate the issue again.
- Zip the log files.
- Email to [email protected].
In rare instances where the log files are over 2Mb once zipped, please send the .zip file to Support via our upload service.