AuditWizard - Administration - General - Sending Log Files to Support
From Layton Support
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Support may need to examine the application and service log. Please zip and email the following two files to either [mailto:[email protected] US Support] or [mailto:[email protected] Asia-Pacific Support], depending on which area you are in: | Support may need to examine the application and service log. Please zip and email the following two files to either [mailto:[email protected] US Support] or [mailto:[email protected] Asia-Pacific Support], depending on which area you are in: | ||
− | C:\Program Files\AuditWizard v8\AuditWizard_logfile.log | + | *C:\Program Files\AuditWizard v8\'''AuditWizard_logfile.log''' |
− | + | *C:\Program Files\AuditWizard v8\logs\'''aw_svc.log'''. | |
− | C:\Program Files\AuditWizard v8\logs\aw_svc.log | + | |
− | + | ||
<p align="right">[[File:btn_back_up.png|link=User Guide for AuditWizard]] [[User Guide for AuditWizard|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User Guide for AuditWizard]] [[User Guide for AuditWizard|<u>Back to Contents</u>]]</p> |
Revision as of 00:12, 18 January 2011
Support may need to examine the application and service log. Please zip and email the following two files to either US Support or Asia-Pacific Support, depending on which area you are in:
- C:\Program Files\AuditWizard v8\AuditWizard_logfile.log
- C:\Program Files\AuditWizard v8\logs\aw_svc.log.