Layton Support:About

Layton Technology is a privately owned company that was established in 1997 by a management team with over 35 years experience in asset management and help desk software development. Our head office is based in Tampa, Florida, USA. Layton Technology has offices around the world including United States, Great Britain, Australia, New Zealand and Singapore.

All our products are developed by our own in-house team of programmers, chosen for their expertise and experience in asset management and help desk software development. As the IT environment is constantly changing, this has enabled us to work closely with our customers and partners to quickly adapt to the needs and challenges facing our clients. By providing feed back channeled directly to our development team we are able to meet these demands head-on delivering an immediate return on investment through a no fuss, no nonsense, personal service!

Layton Technology has Wiki Support Portal is designed to deliver even better support and services to its customers.

The following support services are available online:

  1. Secure Customer Support Area - Here you can access the latest software upgrades / updates, activate your software, retrieve product keys and update your company details.
  2. User Forum - An all new user forum is now live and enables users to share information, interact with other users, log feature requests and product questions.
  3. Release Announcements and Release Notes - New version announcements and product release notes can be accessed from the main portal page.
  4. Wiki User Guides - All product user guides are to be stored online, which can be edited by registered users. 

Posting our product's user guides online will ensure the documentation is always up to date and available in one convenient location. Registered users are welcomed to edit and contribute to the online wiki guides.

Our aim is to provide exceptional support to our valuable customer base. We hope our new online community tools will enable us to communicate more effectively with our customers, ensuring the latest news, product releases and support is just a click away.

Be sure to bookmark the wiki portal page and subscribe to our RSS feed to keep abreast of the latest news as it happens.