Revision as of 23:10, 28 August 2014

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Overview

If incoming email is not being processed, check the following:

1. Ensure that your mail server is functioning correctly and that the mailbox is available.
2. Ensure that your incoming mail settings are correct. Do a test to make sure.
3. Ensure that Auto Import Settings are turned on.

Bulk Delete

You can quickly eliminate all email with this SQL query:

   TRUNCATE TABLE [LaytonServiceDesk].[dbo].[mailin]

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