Layton ServiceDesk - Troubleshooting - Change Service Account
From Layton Support
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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> | ||
− | By default, the LaytonServiceDesk service is installed with the Local System account in the Log On tab. | + | By default, the ''LaytonServiceDesk'' service is installed with the ''Local System'' account in the ''Log On'' tab. |
Latest revision as of 21:22, 26 March 2023
By default, the LaytonServiceDesk service is installed with the Local System account in the Log On tab.
![Lsd service logon01.png](/support/images/1/1a/Lsd_service_logon01.png)
The service should run under this account, but if it won't start or stops immediately after start, or stops during the installation process, a remedy is to change the account being used to log on. Try a domain admin account.
![Lsd service logon02.png](/support/images/e/e1/Lsd_service_logon02.png)