Layton ServiceDesk - Troubleshooting - Change Service Account
From Layton Support
(Difference between revisions)
m (Jpainter moved page Layton ServiceDesk™ - General Troubleshooting - Change Service Account to Layton ServiceDesk - General Troubleshooting - Change Service Account: Removed the TM symbol for a cleaner URL) |
m (Updated link) |
||
Line 1: | Line 1: | ||
− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
By default, the LaytonServiceDesk service is installed with the Local System account in the Log On tab. | By default, the LaytonServiceDesk service is installed with the Local System account in the Log On tab. | ||
Line 6: | Line 6: | ||
− | The service should run under this account, but if it won't start or stops immediately after start, or '''[[Layton | + | The service should run under this account, but if it won't start or stops immediately after start, or '''[[Layton ServiceDesk - General Troubleshooting - Installer Stops After Database Tool Procedure|stops during the installation process]]''', a remedy is to change the account being used to log on. Try a domain admin account. |
[[File:Lsd service logon02.png|center|link=]] | [[File:Lsd service logon02.png|center|link=]] | ||
− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
Revision as of 05:05, 9 September 2016
By default, the LaytonServiceDesk service is installed with the Local System account in the Log On tab.
![Lsd service logon01.png](/support/images/1/1a/Lsd_service_logon01.png)
The service should run under this account, but if it won't start or stops immediately after start, or stops during the installation process, a remedy is to change the account being used to log on. Try a domain admin account.
![Lsd service logon02.png](/support/images/e/e1/Lsd_service_logon02.png)