Layton ServiceDesk - Settings - System Settings - AuditWizard
From Layton Support
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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | ||
| − | [[File:Lsd_auditwizard.png]] | + | Note: You must be running AuditWizard 8.1 or later in order to use AuditWizard with Layton ServiceDesk. Additionally, your database must be hosted on SQL Server, not the embedded SQL Compact version initially configured with new installations. You must [[AuditWizard™ - Using AuditWizard - Administration - General - Database Maintenance - Change Database Wizard - SQL Migration|migrate your SQL Compact data to SQL Server]] before configuring the connection in Layton ServiceDesk.<br/><br/> |
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| + | [[File:Lsd_auditwizard.png]]<br/><br/> | ||
*Asset Tab Enabled: Determines whether the asset tab appears in menu. | *Asset Tab Enabled: Determines whether the asset tab appears in menu. | ||
Revision as of 04:10, 18 March 2011
Note: You must be running AuditWizard 8.1 or later in order to use AuditWizard with Layton ServiceDesk. Additionally, your database must be hosted on SQL Server, not the embedded SQL Compact version initially configured with new installations. You must migrate your SQL Compact data to SQL Server before configuring the connection in Layton ServiceDesk.
- Asset Tab Enabled: Determines whether the asset tab appears in menu.
- Auto Location: Once an asset is selected on the Analyst Request form, its location, as specified in the AuditWizard database, will be returned.
- Get Last Asset: The last asset associated with the End User through selection in a request will be suggested.
- End User View Asset: Allow or disallow End Users to view assets on the End User Request form.
- SQL Server: The name of the SQL Server. If an instance is in use, it must be specified.
- Database Name: By default, this is AuditWizard.
- SQL Server User & Password: A SQL account that can be used to connect to the SQL Server. This account must have permissions to read the database. As long as the account has that, it should be able to connect.
