Layton Support:About

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'''Layton Technology''' is a privately owned company that was established in 2000 by a management team with over 35 years experience in asset management and help desk software development. Our head office is based in Tampa, Florida, USA. Within a very short space of time, Layton Technology expanded and now has other offices around the world including United States, Great Britain, Australia, New Zealand and Singapore.
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'''Layton Technology''' is a privately owned company that was established in 1997 by a management team with over 35 years experience in asset management and help desk software development. Our head office is based in Tampa, Florida, USA. Layton Technology has offices around the world including The United States, Great Britain and Australia.
 
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All our products are developed by our own in-house team of programmers, chosen for their expertise and experience in asset management and help desk software development. As the IT environment is constantly changing, this has enabled us to work closely with our customers and partners to quickly adapt to the needs and challenges facing our clients. By providing feed back channeled directly to our development team we are able to meet these demands head-on delivering an immediate return on investment through a no fuss, no nonsense, personal service!
 
All our products are developed by our own in-house team of programmers, chosen for their expertise and experience in asset management and help desk software development. As the IT environment is constantly changing, this has enabled us to work closely with our customers and partners to quickly adapt to the needs and challenges facing our clients. By providing feed back channeled directly to our development team we are able to meet these demands head-on delivering an immediate return on investment through a no fuss, no nonsense, personal service!
  
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Layton Technology's Wiki Support Portal is designed to deliver even better support and services to its customers.  
=== “Layton Technology is a leading provider of network inventory and helpdesk software solutions.” ===
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Our windows-based suite of products enables companies to manage and internally support their technology assets, enterprise-wide, to ensure compliance and operate more cost-effectively. Today, more than 10,000 companies worldwide, from small and mid-size business to global enterprises, use our software solutions.
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With an impressive client list of many of the top corporations and government departments from around the world already using our products - including U-Haul, Lochead Martin, Time Warner (United States), Blue Scope Steel – formerly BHP Steel (Australia), Heinz (United Kingdom), Acer Computers (Singapore) KPMG (Hong Kong), GlaxoWellcome (China), Carlsberg Breweries (Malaysia), Department of Public Works and Highways (Philippines), GCU Insurance (Thailand) to name only a few is a testament to the quality and service we deliver.
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*The popularity and demand for our software enables us to deliver products that are comprehensive, easy to use and cost effective.
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*Our unique approach to software licensing allows us to offer customers solutions at a straightforward one price investment – no complex and misleading price matrix like some products.
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*Through technical advancements in software development and innovation we are removing the need for companies to require consultancy so our customers save time and money.
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The following support services are available online:
  
At Layton Technology, we believe in delivering customer satisfaction that stretches beyond the corporate call center approach. We only offer the highest level of customer service that is handled directly through our own customer support teams around the world, with attentive care and understanding, which is why we have received customer satisfaction second to none. Read our customer testimonials to find out why.
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*Secure Customer Support Area - Here you can access the latest software upgrades / updates, activate your software, retrieve product keys and update your company details.
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*Release Announcements and Release Notes - New version announcements and product release notes can be accessed from the main portal page.
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*Wiki User Guides - All product user guides are to be stored online, which can be edited by registered users.  
  
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Posting our products' user guides online will ensure the documentation is always up to date and available in one convenient location. Our aim is to provide exceptional support to our valuable customer base. We hope our new online community tools will enable us to communicate more effectively with our customers, ensuring the latest news, product releases and support is just a click away.
  
Layton Technology’s philosophical approach to software development is making the difficult, easy! Through innovation, we continue to lead the way in making software that is easy to use but without sacrificing technology or breaking the budget! Thanks to this, our customers can now align their IT infrastructure with their business needs without the added headaches and costs associated.
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Be sure to bookmark the Wiki portal page to keep abreast of the latest news as it happens.

Latest revision as of 20:54, 30 October 2012

Layton Technology is a privately owned company that was established in 1997 by a management team with over 35 years experience in asset management and help desk software development. Our head office is based in Tampa, Florida, USA. Layton Technology has offices around the world including The United States, Great Britain and Australia.

All our products are developed by our own in-house team of programmers, chosen for their expertise and experience in asset management and help desk software development. As the IT environment is constantly changing, this has enabled us to work closely with our customers and partners to quickly adapt to the needs and challenges facing our clients. By providing feed back channeled directly to our development team we are able to meet these demands head-on delivering an immediate return on investment through a no fuss, no nonsense, personal service!

Layton Technology's Wiki Support Portal is designed to deliver even better support and services to its customers.

The following support services are available online:

  • Secure Customer Support Area - Here you can access the latest software upgrades / updates, activate your software, retrieve product keys and update your company details.
  • Release Announcements and Release Notes - New version announcements and product release notes can be accessed from the main portal page.
  • Wiki User Guides - All product user guides are to be stored online, which can be edited by registered users.

Posting our products' user guides online will ensure the documentation is always up to date and available in one convenient location. Our aim is to provide exceptional support to our valuable customer base. We hope our new online community tools will enable us to communicate more effectively with our customers, ensuring the latest news, product releases and support is just a click away.

Be sure to bookmark the Wiki portal page to keep abreast of the latest news as it happens.

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