Layton ServiceDesk - Utilities - Export Data
From Layton Support
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− | The Export Data function provides the facility to export the contents of each database table to a .CSV file. The .CSV file will include all table fields including the user defined ones. | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
+ | __FORCETOC__ | ||
+ | =Overview= | ||
+ | The Export Data function provides the facility to export the contents of each database table to a .CSV file. The .CSV file will include all table fields, including the user-defined ones. | ||
+ | |||
+ | [[File:Lsd admin utilities export data.png|center|link=]] | ||
+ | |||
+ | These are the tables of most interest: | ||
+ | |||
+ | {| class="wikitable" border="1" | ||
+ | |-style="vertical-align:top;" | ||
+ | ! style="background:#009999; width: 200px; color: #FFFFFF"|Table Name | ||
+ | ! style="background:#009999; width: 200px; color: #FFFFFF"|Contents | ||
+ | |-style="vertical-align:top;" | ||
+ | |action | ||
+ | |Tasks | ||
+ | |-style="vertical-align:top;" | ||
+ | |euser | ||
+ | |End Users | ||
+ | |-style="vertical-align:top;" | ||
+ | |request | ||
+ | |Requests | ||
+ | |-style="vertical-align:top;" | ||
+ | |user | ||
+ | |Analysts | ||
+ | |} | ||
+ | |||
+ | =Procedure= | ||
+ | #Click the name of the table to be exported. A browser dialog will appear. | ||
+ | #Click the Save button to save the contents of that table as a CSV file.<br /><p>[[File:Lsd admin utilities export data 02.png|link=]]<br /></p> | ||
+ | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
Latest revision as of 05:29, 2 March 2018
Contents |
[edit] Overview
The Export Data function provides the facility to export the contents of each database table to a .CSV file. The .CSV file will include all table fields, including the user-defined ones.
These are the tables of most interest:
Table Name | Contents |
---|---|
action | Tasks |
euser | End Users |
request | Requests |
user | Analysts |
[edit] Procedure
- Click the name of the table to be exported. A browser dialog will appear.
- Click the Save button to save the contents of that table as a CSV file.