Revision as of 02:06, 30 August 2016

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Previous article in this series: Purging

Overview

The Clear Down Database function clears out non-configuration data in the database so that the system can be started afresh. This is intended to be used when the system has been evaluated and the user wishes to start again for a live system. Any Form Designs and Global List Views that have been configured will not be affected.

Data Deleted

Specifically, this will delete the following:

• All Requests
  • Associated Comments
  • Associated Costing information
• Problems
• Changes
• Tasks
• Whiteboard Messages
• Surveys
• Reminders
• Unprocessed Incoming and Outgoing Mail.

All other data will not be affected.

Procedure

1. Log in as Admin. No other account can do this operation. While logged in as other accounts, an error will display.
2. Click the Save button .
3. When the operation is complete, the message Database Cleared will appear.

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