Layton ServiceDesk - Troubleshooting - SmtpException

From Layton Support
Revision as of 03:42, 18 August 2016 by Jpainter (Talk | contribs)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Btn back up.png Back to Contents

Contents

Overview

If email is not sent by Layton ServiceDesk, despite the test successfully sending an email, this error may appear in the log: 

   SmtpException. Failed to send out mail, Id:2059. Detail:Mailbox unavailable. The server response was: 5.7.1 Unable to relay

Fix

Enable SSL/TLS

Lsd tshoot email smtp.png
Retrieved from "http://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Troubleshooting_-_SmtpException&oldid=6463"
Personal tools
Namespaces

Variants
Actions
Main Page
Online User Guides
General Support
Release Notes
Toolbox