Layton ServiceDesk - Settings - Libraries - Change Types

Revision as of 05:22, 28 March 2011

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Previous article in this series: Change Statuses

Change Types are user defined and are used to categorize Changes. Typical Change Types include Standard, Normal and Emergency; however, any number of Change Types can be created.

To configure Change Types, go to Administration > Libraries > Change Types.

Next article in this series: Change Request Types

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