Layton ServiceDesk - Settings - Company Structure - Manage Site

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If your Layton ServiceDesk™ implementation is to support multiple sites then you will need to define them under Administration | Company Structure | Manage Site.  You define a Site by a single identifier that must be unique.  
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=Overview=
Sites can also be created automatically as part of the LDAP (Active Directory) End User Import Feature.  If an End User is imported into Layton ServiceDesk and their Site is not already listed in the Manage Site section it will automatically create this Site.  
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If your Layton ServiceDesk™ implementation is to support multiple sites, or physical locations, then you will need to define them in '''Administration > Company Structure > Manage Site'''Sites are defined by a single identifier that must be unique, the Site Name. Like Departments and Companies, Sites can also be created automatically as part of the LDAP (Active Directory) End User Import Feature.  If an End User is imported into Layton ServiceDesk and their Site has not already been created, then it will automatically create this Site at the time of import.  
If you have enabled the Company Level option as mentioned in the Manage Company section above then you can add the Company ID system filed to the Site form so that you can assign a Site to a Company. The Site form can be modified by going to Administration | Form Design | Site. For more information about adding system and user defined fields to the forms see the FORM DESIGN section.
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If you have enabled the '''[[Layton ServiceDesk™ - Settings - System Settings - Application Settings#Company Level|Company Level]]''' option, then a Company may be associated with the Site. The Site form may be modified by in '''[[Layton ServiceDesk™ - Settings - Form Design - Site|Administration > Form Design > Site]]'''.
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=Properties=
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=Settings=
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=Working Hours=
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=Closed Periods=
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[[File:Manage site panel.png|center]]
 
[[File:Manage site panel.png|center]]

Revision as of 21:26, 12 June 2013

Contents

Overview

If your Layton ServiceDesk™ implementation is to support multiple sites, or physical locations, then you will need to define them in Administration > Company Structure > Manage Site. Sites are defined by a single identifier that must be unique, the Site Name. Like Departments and Companies, Sites can also be created automatically as part of the LDAP (Active Directory) End User Import Feature. If an End User is imported into Layton ServiceDesk and their Site has not already been created, then it will automatically create this Site at the time of import.

If you have enabled the Company Level option, then a Company may be associated with the Site. The Site form may be modified by in Administration > Form Design > Site.


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