Layton ServiceDesk - Settings - Company Structure - Manage Site
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Revision as of 21:13, 12 June 2013
If your Layton ServiceDesk™ implementation is to support multiple sites then you will need to define them under Administration | Company Structure | Manage Site. You define a Site by a single identifier that must be unique. Sites can also be created automatically as part of the LDAP (Active Directory) End User Import Feature. If an End User is imported into Layton ServiceDesk and their Site is not already listed in the Manage Site section it will automatically create this Site. If you have enabled the Company Level option as mentioned in the Manage Company section above then you can add the Company ID system filed to the Site form so that you can assign a Site to a Company. The Site form can be modified by going to Administration | Form Design | Site. For more information about adding system and user defined fields to the forms see the FORM DESIGN section.
