Layton ServiceDesk - Settings - Company Structure - Manage Department
From Layton Support
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| − | Departments are associated with | + | Departments are associated with End Users and they can be defined in '''Administration > Company Structure > Manage Department'''. Departments may also be created automatically as part of the '''[[Layton ServiceDesk™ - Utilities - LDAP Import End User|LDAP (AD) Import End User]] feature. If an End User is imported into Layton ServiceDesk, and their Department setting from Active Directory is not listed in the Manage Department section, the Department will be automatically created. |
| − | Departments | + | If you have enabled the Company Level option in '''[[Layton ServiceDesk™ - Settings - Company Structure - Manage Company|Administration > Company Structure > Manage Company]]''', then you may define the Company for each Department. |
| − | If you have enabled the Company Level option | + | |
| + | =Properties= | ||
| + | =Working Hours= | ||
| + | =Closed Periods= | ||
| + | =Delete= | ||
[[File:Manage department panel.png|center]] | [[File:Manage department panel.png|center]] | ||
Revision as of 17:44, 12 June 2013
Departments are associated with End Users and they can be defined in Administration > Company Structure > Manage Department. Departments may also be created automatically as part of the LDAP (AD) Import End User feature. If an End User is imported into Layton ServiceDesk, and their Department setting from Active Directory is not listed in the Manage Department section, the Department will be automatically created. If you have enabled the Company Level option in Administration > Company Structure > Manage Company, then you may define the Company for each Department.
Contents |
Properties
Working Hours
Closed Periods
Delete
