Layton ServiceDesk - Settings - Company Structure - Manage CAB Group
From Layton Support
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m (Jpainter moved page Layton ServiceDesk™ - Settings - Company Structure - Manage CAB Group to Layton ServiceDesk - Settings - Company Structure - Manage CAB Group: Removed the TM symbol for a cleaner URL) |
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| − | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
| − | <p align="right">[[File:btn_back_up.png|link=Layton | + | <p align="right">[[File:btn_back_up.png|link=Layton ServiceDesk - Settings - Company Structure - Manage Company]] [[Layton ServiceDesk - Settings - Company Structure - Manage Company |<u>Previous article in this series: ''Manage Company''</u>]]</p> |
=Overview= | =Overview= | ||
| − | The Change Advisory Board (CAB) will be approving or denying Change Requests in the system. CAB Groups are made up of certain Analysts who will take on the Change Approval tasks. | + | The Change Advisory Board (CAB) will be approving or denying Change Requests in the system. CAB Groups are made up of certain Analysts who will take on the '''[[Layton ServiceDesk - Logging a New Change#Change Approval Process|Change Approval tasks]]'''. |
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=Properties= | =Properties= | ||
| − | + | [[File:Manage cab group properties.png|center|link=]] | |
| + | ==Group Name== | ||
| + | The name of the CAB Group. | ||
| + | |||
| + | ==Group Description== | ||
| + | A short description of the CAB Group's roles. | ||
| − | |||
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=Analyst= | =Analyst= | ||
| − | Each CAB Group must have at least one Analyst | + | Each CAB Group must have at least one Analyst. The Analysts added to the Group will receive email notifications when Change Requests come in for approval. |
[[File:Manage cab group analyst.png|center|link=]] | [[File:Manage cab group analyst.png|center|link=]] | ||
| − | |||
=Delete= | =Delete= | ||
Use the delete button to remove a CAB Group that is no longer in use. | Use the delete button to remove a CAB Group that is no longer in use. | ||
| − | <p align="right">[[Layton | + | <p align="right">[[Layton ServiceDesk - Settings - Company Structure - Manage Analyst Absence Types |<u>Next article in this series: ''Manage Analyst Absence Types''</u>]] [[File:Btn forward.png|link=Layton ServiceDesk - Settings - Company Structure - Manage Analyst Absence Types]]</p> |
| − | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
Latest revision as of 04:10, 9 September 2016
Previous article in this series: Manage Company
Contents |
[edit] Overview
The Change Advisory Board (CAB) will be approving or denying Change Requests in the system. CAB Groups are made up of certain Analysts who will take on the Change Approval tasks.
[edit] Properties
[edit] Group Name
The name of the CAB Group.
[edit] Group Description
A short description of the CAB Group's roles.
[edit] Analyst
Each CAB Group must have at least one Analyst. The Analysts added to the Group will receive email notifications when Change Requests come in for approval.
[edit] Delete
Use the delete button to remove a CAB Group that is no longer in use.
