Layton ServiceDesk - Release Notes - Version 6.5.7
From Layton Support
Upgrading
ServiceDesk v6.5.7 is a minor release of the product. The upgrade may be applied to any version of 6.2.0 or later.
Please log in to the client support portal to download the upgrade installer. To install the upgrade, first extract all files from the archive, back up your database, stop the IIS Admin service, stop the LaytonServiceDesk service, and finally, run the upgrade installer lsd657_upgrade.exe. We recommend that you right-click the installer and select Run as administrator to avoid permission issues.
New Features
Bug Fixes
| # | Title | Description |
|---|---|---|
| 300 | Broken Incoming Mail Icon | When the number of incoming emails in the queue exceeded 50, the icon was broken. Now it will display a 50+ badge  to indicate more than 50 emails are in the queue.
|
| 302 | Priority Menu Not Sorted Correctly | List of Priorities was being sorted by description, not title. |
| 338 | Change Approvers Do Not Appear in the Change History | When adding a CAB member or CAB group to a Change, this did not appear in the history. |
| 342 | Column "No Company" in Report | |
