Layton ServiceDesk - Release Notes - Version 6.5.7
From Layton Support
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Please log in to the '''[http://client.laytontechnology.com/ client support portal]''' to download the upgrade installer. To install the upgrade, first extract all files from the archive, back up your database, stop the IIS Admin service, stop the LaytonServiceDesk service, and finally, run the upgrade installer '''lsd657_upgrade.exe'''. We recommend that you right-click the installer and select ''Run as administrator'' to avoid permission issues. | Please log in to the '''[http://client.laytontechnology.com/ client support portal]''' to download the upgrade installer. To install the upgrade, first extract all files from the archive, back up your database, stop the IIS Admin service, stop the LaytonServiceDesk service, and finally, run the upgrade installer '''lsd657_upgrade.exe'''. We recommend that you right-click the installer and select ''Run as administrator'' to avoid permission issues. | ||
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[[Category:Update Notes]] | [[Category:Update Notes]] | ||
Revision as of 01:40, 21 April 2015
Upgrading
ServiceDesk v6.5.7 is a minor release of the product. The upgrade may be applied to any version of 6.2.0 or later.
Please log in to the client support portal to download the upgrade installer. To install the upgrade, first extract all files from the archive, back up your database, stop the IIS Admin service, stop the LaytonServiceDesk service, and finally, run the upgrade installer lsd657_upgrade.exe. We recommend that you right-click the installer and select Run as administrator to avoid permission issues.
