Layton ServiceDesk - Installation - Which Method to Use?
From Layton Support
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'''Answer one of the below questions to determine which set of instructions you will need to follow.''' | '''Answer one of the below questions to determine which set of instructions you will need to follow.''' | ||
| − | * Are you a new user to Layton ServiceDesk or do you wish to start again with a blank database | + | * Are you a new user to Layton ServiceDesk or do you wish to start again with a blank database? If so, go to [[Layton ServiceDesk™ - Installation - New Installation|New Installation]]. |
| − | * Are you upgrading from HelpBox | + | * Are you upgrading from HelpBox? If so, go to [[Layton ServiceDesk™ - Installation - Upgrade Database|Upgrade Database]]. |
| − | * Do you wish to transfer forms from one Layton ServiceDesk database to another | + | * Do you wish to transfer forms from one Layton ServiceDesk database to another? If so, go to [[Layton ServiceDesk™ - Installation - Copy Form Design|Copy Form Design]]. |
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| + | * Do you need to reinstall Layton ServiceDesk and need to connect to an existing database instead of creating a new one? If so, go to [[Layton ServiceDesk™ - Installation - Clean Reinstallation|Clean Reinstallation]]. | ||
<p align="right">[[File:btn_back_up.png|link=User_Guide_for_Layton_ServiceDesk]] [[User_Guide_for_Layton_ServiceDesk|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User_Guide_for_Layton_ServiceDesk]] [[User_Guide_for_Layton_ServiceDesk|<u>Back to Contents</u>]]</p> | ||
Revision as of 06:46, 1 October 2010
Answer one of the below questions to determine which set of instructions you will need to follow.
- Are you a new user to Layton ServiceDesk or do you wish to start again with a blank database? If so, go to New Installation.
- Are you upgrading from HelpBox? If so, go to Upgrade Database.
- Do you wish to transfer forms from one Layton ServiceDesk database to another? If so, go to Copy Form Design.
- Do you need to reinstall Layton ServiceDesk and need to connect to an existing database instead of creating a new one? If so, go to Clean Reinstallation.
