Layton ServiceDesk - Installation - Which Method to Use?
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* Are you upgrading from HelpBox, if so go to [[Layton ServiceDesk™ - Installation - Upgrade from HelpBox|Upgrade from HelpBox]]. | * Are you upgrading from HelpBox, if so go to [[Layton ServiceDesk™ - Installation - Upgrade from HelpBox|Upgrade from HelpBox]]. | ||
− | * Do you wish to transfer forms from one Layton ServiceDesk database to another, if so go to [[Layton ServiceDesk™ - Installation - Copy Form Design|Copy | + | * Do you wish to transfer forms from one Layton ServiceDesk database to another, if so go to [[Layton ServiceDesk™ - Installation - Copy Form Design|Copy Form Design]]. |
* Do you need to reinstall Layton ServiceDesk and need to connect to an existing database instead of creating a new one, if so go to [[Layton ServiceDesk™ - Installation - Clean Reinstallation|Clean Reinstallation]]. | * Do you need to reinstall Layton ServiceDesk and need to connect to an existing database instead of creating a new one, if so go to [[Layton ServiceDesk™ - Installation - Clean Reinstallation|Clean Reinstallation]]. |
Revision as of 04:11, 1 October 2010
Answer one of the below questions to determine which set of instructions you will need to follow.
- Are you a new user to Layton ServiceDesk or do you wish to start again with a blank database, if so go to New Installation.
- Are you upgrading from HelpBox, if so go to Upgrade from HelpBox.
- Do you wish to transfer forms from one Layton ServiceDesk database to another, if so go to Copy Form Design.
- Do you need to reinstall Layton ServiceDesk and need to connect to an existing database instead of creating a new one, if so go to Clean Reinstallation.