Layton ServiceDesk - Installation - Special Notes
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==ASP.NET Configuration== | ==ASP.NET Configuration== | ||
| − | Layton ServiceDesk | + | Layton ServiceDesk must run as ASP.NET v2.0.50727. We have found that on occasion, this will be incorrectly set for the LaytonServiceDesk virtual directory. [[Layton ServiceDesk-Pre-Installation-ASP.NET Configuration|See here to fix]]. |
<p align="right">[[File:btn_back_up.png|link=User_Guide_for_Layton_ServiceDesk]] [[User_Guide_for_Layton_ServiceDesk|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User_Guide_for_Layton_ServiceDesk]] [[User_Guide_for_Layton_ServiceDesk|<u>Back to Contents</u>]]</p> | ||
Revision as of 07:07, 20 September 2010
Contents |
Server Authentication
Layton ServiceDesk does not use Windows authentication to the SQL Server, only SQL authentication through the LaytonUser1 SQL account, created during installation. This account has sufficient permissions to do every operation required by the various Layton ServiceDesk features. SQL Server and Windows Authentication mode must be enabled on the SQL Server. See here for steps.
Registering .NET with IIS
Generally, IIS is not installed on laptops and workstations by default so IIS will need to be installed. If IIS is installed after .NET framework 3.5 has been installed, you will need to register IIS with .NET Framework for the IIS settings to take effect and installation of Layton ServiceDesk to be successful.
To register .NET with IIS, please run the following command using Windows Command Prompt:
aspnet.regiis.exe –i
The executable can be found here:
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe
ASP.NET Configuration
Layton ServiceDesk must run as ASP.NET v2.0.50727. We have found that on occasion, this will be incorrectly set for the LaytonServiceDesk virtual directory. See here to fix.
