Layton ServiceDesk - Installation - Special Notes
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Layton ServiceDesk does not use Windows authentication to the SQL Server, only SQL authentication through the ''LaytonUser1'' SQL account, created during installation. This account has sufficient permissions to do every operation required by the various Layton ServiceDesk features. SQL Server and Windows Authentication mode must be enabled on the SQL Server. [[Layton_ServiceDesk™_-_Pre-Installation_-_SQL_&_Windows_Authentication|See here for steps]]. | Layton ServiceDesk does not use Windows authentication to the SQL Server, only SQL authentication through the ''LaytonUser1'' SQL account, created during installation. This account has sufficient permissions to do every operation required by the various Layton ServiceDesk features. SQL Server and Windows Authentication mode must be enabled on the SQL Server. [[Layton_ServiceDesk™_-_Pre-Installation_-_SQL_&_Windows_Authentication|See here for steps]]. | ||
| − | == Installing | + | ==Installing on Non-Servers== |
| − | Generally, IIS is not installed on | + | Generally, IIS is not installed on laptops and workstations by default so IIS will need to be installed. If IIS is installed after .NET framework 3.5 has been installed, you will need to register IIS with .NET Framework for the IIS settings to take effect and installation of Layton ServiceDesk to be successful. |
To register .NET with IIS, please run the following command using Windows Command Prompt: | To register .NET with IIS, please run the following command using Windows Command Prompt: | ||
Revision as of 06:38, 20 September 2010
Contents |
Server Authentication
Layton ServiceDesk does not use Windows authentication to the SQL Server, only SQL authentication through the LaytonUser1 SQL account, created during installation. This account has sufficient permissions to do every operation required by the various Layton ServiceDesk features. SQL Server and Windows Authentication mode must be enabled on the SQL Server. See here for steps.
Installing on Non-Servers
Generally, IIS is not installed on laptops and workstations by default so IIS will need to be installed. If IIS is installed after .NET framework 3.5 has been installed, you will need to register IIS with .NET Framework for the IIS settings to take effect and installation of Layton ServiceDesk to be successful.
To register .NET with IIS, please run the following command using Windows Command Prompt:
aspnet.regiis.exe –i
The executable can be found here:
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe
ASP.NET Configuration
Layton ServiceDesk requires ASP.NET 3.5. If you don't have it installed, download and install from here. For notes on how to set the Layton ServiceDesk virtual directory to the correct version of ASP.NET, see here.
