Layton ServiceDesk - Installation - Special Notes
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== Server Authentication == | == Server Authentication == | ||
Layton ServiceDesk does not use Windows authentication to the SQL Server, only SQL authentication through the ''LaytonUser1'' SQL account, created during installation. This account has sufficient permissions to do every operation required by the various Layton ServiceDesk features. SQL Server and Windows Authentication mode must be enabled on the SQL Server. [[Layton_ServiceDesk™_-_Pre-Installation_-_SQL_&_Windows_Authentication|See here for steps]]. | Layton ServiceDesk does not use Windows authentication to the SQL Server, only SQL authentication through the ''LaytonUser1'' SQL account, created during installation. This account has sufficient permissions to do every operation required by the various Layton ServiceDesk features. SQL Server and Windows Authentication mode must be enabled on the SQL Server. [[Layton_ServiceDesk™_-_Pre-Installation_-_SQL_&_Windows_Authentication|See here for steps]]. | ||
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| + | == Installing Layton ServiceDesk™ on Laptops or Notebooks == | ||
| + | Generally, IIS is not installed on Laptops or Notebooks by default so IIS will need to be installed. If IIS is installed after .NET framework 3.5 has been installed you will need to register IIS with .NET Framework for the IIS settings to take effect and installation of Layton ServiceDesk to be successful. | ||
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| + | To register .NET with IIS, please run the following command using Windows Command Prompt: | ||
| + | |||
| + | '''aspnet.regiis.exe –i''' | ||
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| + | The executable can be found here: | ||
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| + | C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe | ||
<p align="right">[[File:btn_back_up.png|link=User_Guide_for_Layton_ServiceDesk]] [[User_Guide_for_Layton_ServiceDesk|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User_Guide_for_Layton_ServiceDesk]] [[User_Guide_for_Layton_ServiceDesk|<u>Back to Contents</u>]]</p> | ||
Revision as of 04:40, 17 September 2010
Contents |
Server Authentication
Layton ServiceDesk does not use Windows authentication to the SQL Server, only SQL authentication through the LaytonUser1 SQL account, created during installation. This account has sufficient permissions to do every operation required by the various Layton ServiceDesk features. SQL Server and Windows Authentication mode must be enabled on the SQL Server. See here for steps.
Installing Layton ServiceDesk™ on Laptops or Notebooks
Generally, IIS is not installed on Laptops or Notebooks by default so IIS will need to be installed. If IIS is installed after .NET framework 3.5 has been installed you will need to register IIS with .NET Framework for the IIS settings to take effect and installation of Layton ServiceDesk to be successful.
To register .NET with IIS, please run the following command using Windows Command Prompt:
aspnet.regiis.exe –i
The executable can be found here:
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe
