http://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&feed=atom&action=historyLayton ServiceDesk - Installation - New Installation - Revision history2024-03-28T19:54:12ZRevision history for this page on the wikiMediaWiki 1.19.0http://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=8712&oldid=prevJpainter: Download link updated to https2022-08-05T01:29:13Z<p>Download link updated to https</p>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>#'''[<del class="diffchange diffchange-inline">http</del>://www.laytontechnology.com/trialsoftware/LaytonServiceDesk.zip Download the latest full installer package]''' and unzip it.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#'''[<ins class="diffchange diffchange-inline">https</ins>://www.laytontechnology.com/trialsoftware/LaytonServiceDesk.zip Download the latest full installer package]''' and unzip it.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Right-click the shortcut ''Right-Click and Run as Administrator'' and select ''Run as administrator''. This will take you through the setup procedure for Layton ServiceDesk.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Right-click the shortcut ''Right-Click and Run as Administrator'' and select ''Run as administrator''. This will take you through the setup procedure for Layton ServiceDesk.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Next'':<br /><p>[[File:Lsd_install_01.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Next'':<br /><p>[[File:Lsd_install_01.png|link=]]</p><br /></div></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=8510&oldid=prevJpainter: Updated for 6.8.42020-09-10T04:47:50Z<p>Updated for 6.8.4</p>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#'''[http://www.laytontechnology.com/trialsoftware/LaytonServiceDesk.zip Download the latest full installer package]''' and unzip it.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#'''[http://www.laytontechnology.com/trialsoftware/LaytonServiceDesk.zip Download the latest full installer package]''' and unzip it.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>#Right-click ''<del class="diffchange diffchange-inline">setup.exe</del>'' and select ''Run as administrator''. This will take you through the setup procedure for Layton ServiceDesk.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#Right-click <ins class="diffchange diffchange-inline">the shortcut </ins>''<ins class="diffchange diffchange-inline">Right-Click and Run as Administrator</ins>'' and select ''Run as administrator''. This will take you through the setup procedure for Layton ServiceDesk.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Next'':<br /><p>[[File:Lsd_install_01.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Next'':<br /><p>[[File:Lsd_install_01.png|link=]]</p><br /></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Read the licence agreement and click ''I Agree'', then ''Next'':<br /><p>[[File:Lsd_install_02.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Read the licence agreement and click ''I Agree'', then ''Next'':<br /><p>[[File:Lsd_install_02.png|link=]]</p><br /></div></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=8314&oldid=prevJpainter: Minor text changes2020-01-30T05:23:48Z<p>Minor text changes</p>
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<td colspan='2' style="background-color: white; color:black;">Revision as of 05:23, 30 January 2020</td>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>#'''[http://www.laytontechnology.com/trialsoftware/LaytonServiceDesk.zip Download the full installer package]''' and unzip it.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#'''[http://www.laytontechnology.com/trialsoftware/LaytonServiceDesk.zip Download the <ins class="diffchange diffchange-inline">latest </ins>full installer package]''' and unzip it.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Right-click ''setup.exe'' and select ''Run as administrator''. This will take you through the setup procedure for Layton ServiceDesk.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Right-click ''setup.exe'' and select ''Run as administrator''. This will take you through the setup procedure for Layton ServiceDesk.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Next'':<br /><p>[[File:Lsd_install_01.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Next'':<br /><p>[[File:Lsd_install_01.png|link=]]</p><br /></div></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=8198&oldid=prevJpainter: Updated for 6.7.3 and later2019-07-09T21:20:50Z<p>Updated for 6.7.3 and later</p>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Note:''' You may need to stop your IIS Services first in order to get a successful installation. When installation is completed re-start all IIS Services.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Note:''' You may need to stop your IIS Services first in order to get a successful installation. When installation is completed re-start all IIS Services.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">Note that </del>the <del class="diffchange diffchange-inline">'''[[LSD Latest Full Version|latest full installer]]''' at this time is 6.6.0. This necessitates installing the full installer</del>, <del class="diffchange diffchange-inline">then immediately updating it </del>to the latest. See '''[[LSD Current Version|the current version]]''' for details and a link to the update<del class="diffchange diffchange-inline">.</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">#If you are migrating </ins>the <ins class="diffchange diffchange-inline">application</ins>, <ins class="diffchange diffchange-inline">upgrade your live installation </ins>to the latest <ins class="diffchange diffchange-inline">version</ins>. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div> </div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#'''[http://www.laytontechnology.com/trialsoftware/LaytonServiceDesk.zip Download the full installer package]''' and unzip it.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">#If you are migrating the application, upgrade your live installation to the latest version</del>.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">#Right-click ''setup.exe'' and select ''</ins>Run <ins class="diffchange diffchange-inline">as administrator''</ins>. This will take you through the setup procedure for Layton ServiceDesk.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>#'''[http://www.laytontechnology.com/trialsoftware/LaytonServiceDesk.zip Download the full installer package]''' and unzip it. Run <del class="diffchange diffchange-inline">the MSI installation file</del>. This will take you through the setup procedure for Layton ServiceDesk.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Next'':<br /><p>[[File:Lsd_install_01.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Next'':<br /><p>[[File:Lsd_install_01.png|link=]]</p><br /></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Read the licence agreement and click ''I Agree'', then ''Next'':<br /><p>[[File:Lsd_install_02.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Read the licence agreement and click ''I Agree'', then ''Next'':<br /><p>[[File:Lsd_install_02.png|link=]]</p><br /></div></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=7858&oldid=prevJpainter: Updated links2018-02-15T22:14:38Z<p>Updated links</p>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#The installation will commence. When complete, click ''Next'':<br /><p>[[File:Lsd_install_05.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#The installation will commence. When complete, click ''Next'':<br /><p>[[File:Lsd_install_05.png|link=]]</p><br /></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div><p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div><p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>===New Installation: '''[[Layton <del class="diffchange diffchange-inline">ServiceDesk™ </del>- Installation - New Installation - Install New Database|Install New Database]]'''===</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>===New Installation: '''[[Layton <ins class="diffchange diffchange-inline">ServiceDesk </ins>- Installation - New Installation - Install New Database|Install New Database]]'''===</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>If you are installing for the first time, having never created a Layton ServiceDesk database before, you will create one with this step.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>If you are installing for the first time, having never created a Layton ServiceDesk database before, you will create one with this step.</div></td></tr>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If not successful, uncheck the ''Use Trusted Connection'' checkbox and enter a SQL login ID such as ''sa'':<br /><p>[[File:Lsd_install_08b.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If not successful, uncheck the ''Use Trusted Connection'' checkbox and enter a SQL login ID such as ''sa'':<br /><p>[[File:Lsd_install_08b.png|link=]]</p><br /></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Test'' again:<br /><p>[[File:Lsd_install_09b.png|link=]]</p><br /></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click ''Test'' again:<br /><p>[[File:Lsd_install_09b.png|link=]]</p><br /></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>#You may need to check '''[[Layton <del class="diffchange diffchange-inline">ServiceDesk™ </del>- Pre-Installation - SQL & Windows Authentication|authentication settings on the SQL Server]]'''. If you continue to have trouble, ask your SQL admin to debug the authentication issue.<br /><br />The recommended database name ''LaytonServiceDesk'' is suggested. Change it if desired. Click the ''Install Database'' button. Once complete, a dialog will confirm it:<br /><p>[[File:Lsd_install_10.png|link=]]</p><br /></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#You may need to check '''[[Layton <ins class="diffchange diffchange-inline">ServiceDesk </ins>- Pre-Installation - SQL & Windows Authentication|authentication settings on the SQL Server]]'''. If you continue to have trouble, ask your SQL admin to debug the authentication issue.<br /><br />The recommended database name ''LaytonServiceDesk'' is suggested. Change it if desired. Click the ''Install Database'' button. Once complete, a dialog will confirm it:<br /><p>[[File:Lsd_install_10.png|link=]]</p><br /></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click the ''OK'' button to dismiss the dialog and return to the installer. Click the ''Close'' button to exit.<br /><p>[[File:Lsd_install_11.png|link=]]</p></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#Click the ''OK'' button to dismiss the dialog and return to the installer. Click the ''Close'' button to exit.<br /><p>[[File:Lsd_install_11.png|link=]]</p></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=7857&oldid=prevJpainter: Updated link2018-02-15T22:13:23Z<p>Updated link</p>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>In addition, there is a sample asset database that can be installed so you can see just how effective Layton ServiceDesk is at working with your IT assets.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>In addition, there is a sample asset database that can be installed so you can see just how effective Layton ServiceDesk is at working with your IT assets.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>Should you have any questions please do not hesitate to contact your local Layton Technology office or visit our <del class="diffchange diffchange-inline">support portal at </del>'''[<del class="diffchange diffchange-inline">http</del>://<del class="diffchange diffchange-inline">www</del>.<del class="diffchange diffchange-inline">laytonsupport</del>.com <del class="diffchange diffchange-inline">http:</del>/<del class="diffchange diffchange-inline">/www.laytonsupport.com</del>]'''.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>Should you have any questions please do not hesitate to contact your local Layton Technology office or visit our '''[<ins class="diffchange diffchange-inline">https</ins>://<ins class="diffchange diffchange-inline">client</ins>.<ins class="diffchange diffchange-inline">laytontechnology</ins>.com/ <ins class="diffchange diffchange-inline">Client Support Portal</ins>]'''.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>In the event you run into any problems starting Layton ServiceDesk, you can visit the '''[[Layton <del class="diffchange diffchange-inline">ServiceDesk™ </del>- Installation - Special Notes|Special Notes]]''' section for useful troubleshooting tips.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>In the event you run into any problems starting Layton ServiceDesk, you can visit the '''[[Layton <ins class="diffchange diffchange-inline">ServiceDesk </ins>- Installation - Special Notes|Special Notes]]''' section for useful troubleshooting tips.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div><p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p></div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div><p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p></div></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=7856&oldid=prevJpainter: Minor text changes2018-02-15T22:11:57Z<p>Minor text changes</p>
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<td colspan='2' style="background-color: white; color:black;">Revision as of 22:11, 15 February 2018</td>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>Once installation is completed, a shortcut is created on the desktop. You can now access Layton ServiceDesk from any web browser with access to the server. To test this, launch a web browser on the server and enter the following address:</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>Once installation is completed, a shortcut is created on the desktop. You can now access Layton ServiceDesk from any web browser with access to the server. To test this, launch a web browser on the server and enter the following address:</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>'''[http://localhost/laytonservicedesk/login.aspx http://localhost/laytonservicedesk/login.aspx]'''</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">    </ins>'''[http://localhost/laytonservicedesk/login.aspx http://localhost/laytonservicedesk/login.aspx]'''</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>The default Analyst login is ''Admin'' with the password ''mib''.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>The default Analyst login is ''Admin'' with the password ''mib''.</div></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=7538&oldid=prevJpainter: Minor text changes2017-06-02T06:26:24Z<p>Minor text changes</p>
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<td colspan='2' style="background-color: white; color:black;">Revision as of 06:26, 2 June 2017</td>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Note:''' You may need to stop your IIS Services first in order to get a successful installation. When installation is completed re-start all IIS Services.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Note:''' You may need to stop your IIS Services first in order to get a successful installation. When installation is completed re-start all IIS Services.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>Note that the '''[[LSD Latest Full Version|latest full installer]]''' at this time is 6.6. This necessitates installing the full installer, then immediately updating it to the latest. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>Note that the '''[[LSD Latest Full Version|latest full installer]]''' at this time is 6.6<ins class="diffchange diffchange-inline">.0</ins>. This necessitates installing the full installer, then immediately updating it to the latest. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version.</div></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=6221&oldid=prevJpainter: Added link to "LSD Latest Full Version"2016-07-12T05:58:18Z<p>Added link to "LSD Latest Full Version"</p>
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<td colspan='2' style="background-color: white; color:black;">Revision as of 05:58, 12 July 2016</td>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Note:''' You may need to stop your IIS Services first in order to get a successful installation. When installation is completed re-start all IIS Services.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Note:''' You may need to stop your IIS Services first in order to get a successful installation. When installation is completed re-start all IIS Services.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>Note that the full installer at this time is 6.6. This necessitates installing the full installer, then immediately updating it to the latest. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>Note that the <ins class="diffchange diffchange-inline">'''[[LSD Latest Full Version|latest </ins>full installer<ins class="diffchange diffchange-inline">]]''' </ins>at this time is 6.6. This necessitates installing the full installer, then immediately updating it to the latest. See '''[[LSD Current Version|the current version]]''' for details and a link to the update.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version.</div></td></tr>
</table>Jpainterhttp://laytontechnology.com/support/index.php?title=Layton_ServiceDesk_-_Installation_-_New_Installation&diff=6218&oldid=prevJpainter: Updated link2016-07-12T05:53:43Z<p>Updated link</p>
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<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Note:''' You may need to stop your IIS Services first in order to get a successful installation. When installation is completed re-start all IIS Services.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Note:''' You may need to stop your IIS Services first in order to get a successful installation. When installation is completed re-start all IIS Services.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="background: #ffa; color:black; font-size: smaller;"><div>Note that the full installer at this time is 6.6. This necessitates installing the full installer, then immediately updating it to the latest. See '''[[<del class="diffchange diffchange-inline">Layton ServiceDesk - Release Notes</del>|<del class="diffchange diffchange-inline">Release Notes</del>]]''' for <del class="diffchange diffchange-inline">the latest version </del>and link to the update.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>Note that the full installer at this time is 6.6. This necessitates installing the full installer, then immediately updating it to the latest. See '''[[<ins class="diffchange diffchange-inline">LSD Current Version</ins>|<ins class="diffchange diffchange-inline">the current version</ins>]]''' for <ins class="diffchange diffchange-inline">details </ins>and <ins class="diffchange diffchange-inline">a </ins>link to the update.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#If you are migrating the application, upgrade your live installation to the latest version.</div></td></tr>
</table>Jpainter