Layton ServiceDesk - Installation - Migration - Database Only
From Layton Support
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==Configuration== | ==Configuration== | ||
#Launch Database Tool (DBTool.exe), choose '''[[Layton ServiceDesk - Installation - Connect to Existing Database|Connect to an existing database]]''' and point it to the new database. | #Launch Database Tool (DBTool.exe), choose '''[[Layton ServiceDesk - Installation - Connect to Existing Database|Connect to an existing database]]''' and point it to the new database. | ||
+ | #Follow '''[[Layton ServiceDesk - General Troubleshooting - PDF Report Not Attached to Scheduled Report Email|this procedure]]''' to remap the application support path. | ||
<p align="right">[[File:btn back up.png|link=Layton ServiceDesk - Installation - Migration]] [[Layton ServiceDesk - Installation - Migration|<u>Back to ''Migration''</u>]]</p> | <p align="right">[[File:btn back up.png|link=Layton ServiceDesk - Installation - Migration]] [[Layton ServiceDesk - Installation - Migration|<u>Back to ''Migration''</u>]]</p> | ||
<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
Revision as of 04:44, 7 June 2019
Contents |
Overview
This procedure would be used when you need to move only the database to another SQL server.
We highly recommend that you do not commit to the migrated installation until you are sure that the application is working without issues. Consider doing a test installation first.
Procedure
Backup
- In Management Studio:
- Back up your database.
- Restore the database backup to the new SQL Server.
Configuration
- Launch Database Tool (DBTool.exe), choose Connect to an existing database and point it to the new database.
- Follow this procedure to remap the application support path.