Layton ServiceDesk - Errors - Server Error in '/' Application
From Layton Support
(Difference between revisions)
m (Jpainter moved page Layton ServiceDesk™ - Errors - Server Error in '/' Application to Layton ServiceDesk - Errors - Server Error in '/' Application: Removed the TM symbol for a cleaner URL) |
m (Updated links) |
||
Line 1: | Line 1: | ||
− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
=Incorrect Port Number= | =Incorrect Port Number= | ||
The installation may have been successful, but you see the following error on launch: | The installation may have been successful, but you see the following error on launch: | ||
Line 17: | Line 17: | ||
Note that you may not be able to change the port assignment to the default ''80''. In this case, modify any link to Layton ServiceDesk to append the port number to the server name, e.g. | Note that you may not be able to change the port assignment to the default ''80''. In this case, modify any link to Layton ServiceDesk to append the port number to the server name, e.g. | ||
− | http://server:81/LaytonServiceDesk/Login.aspx | + | <nowiki>http://server:81/LaytonServiceDesk/Login.aspx</nowiki> |
− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
Revision as of 05:10, 9 September 2016
Incorrect Port Number
The installation may have been successful, but you see the following error on launch:
Server Error in '/' Application The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. Requested Url: /LaytonServiceDesk/Login.aspx
Layton ServiceDesk assumes that it will have the port assignment 80. If other websites were previously installed on the same server, it's likely that one of them will have been given port 80 and Layton ServiceDesk will be given a different port number, e.g. 81. You can check the port assignment using this article.
Note that you may not be able to change the port assignment to the default 80. In this case, modify any link to Layton ServiceDesk to append the port number to the server name, e.g.
http://server:81/LaytonServiceDesk/Login.aspx