Layton ServiceDesk - Release Notes - Version 6.2.0
From Layton Support
Upgrading
This version introduces an upgrade version as well as a full version. The upgrade version can be used to upgrade either 6.0 or 6.1.
New & Enhanced Features
- Enh 654: A button has been added to the Search End User dialog so that a new End User can be added if not found in the database.
- Enh 655: A new system field has been added to the request table (sys_request_lastupdate) which will automatically record the date and time of the last change/update to a request.
- Enh 658: Alternative email method using Collaboration Data Objects (CDO) for users who are unable to use POP3 for incoming email.
Bug Fixes
- Bug