Layton ServiceDesk - Troubleshooting - Change Service Account
From Layton Support
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m (Jpainter moved page Layton ServiceDesk™ - General Troubleshooting - Change Service Account to Layton ServiceDesk - General Troubleshooting - Change Service Account: Removed the TM symbol for a cleaner URL) |
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− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
By default, the LaytonServiceDesk service is installed with the Local System account in the Log On tab. | By default, the LaytonServiceDesk service is installed with the Local System account in the Log On tab. | ||
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− | The service should run under this account, but if it won't start or stops immediately after start, or '''[[Layton | + | The service should run under this account, but if it won't start or stops immediately after start, or '''[[Layton ServiceDesk - General Troubleshooting - Installer Stops After Database Tool Procedure|stops during the installation process]]''', a remedy is to change the account being used to log on. Try a domain admin account. |
[[File:Lsd service logon02.png|center|link=]] | [[File:Lsd service logon02.png|center|link=]] | ||
− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
Revision as of 05:05, 9 September 2016
By default, the LaytonServiceDesk service is installed with the Local System account in the Log On tab.
The service should run under this account, but if it won't start or stops immediately after start, or stops during the installation process, a remedy is to change the account being used to log on. Try a domain admin account.